About Ancaster Community Services (ACS)

A Brief Synopsis

Ancaster Information Centre and Community Services Inc.,  now commonly known as Ancaster Community Services (ACS), is a grass roots, volunteer supported, registered charity, that has, with a variety of services and programs, have been serving the residents of the community of Ancaster  since September 1969. 

Community Information Centres have been in existence for many years.  Their development was a response to the fact that citizens need not only information, but need help in gaining access to the various services and programs provided by all levels of government, organizations, agencies and groups.  Community Information Centres provide  Information & Referral  (I & R) to the public.  They also provide community linkages and various direct service to programs appropriate to the community they are located in. These are non for profit organizations governed by a Board of Directors.

On October 17, 1988, Ancaster Information Centre made a presentation to the then Town of Ancaster asking for their sanction to create Ancaster Information and Community Services and assume the role of providing access to Community Services for the Town of Ancaster.   Town Council unanimously gave their approval, and subsequently on April 21, 1989 the Ministry of Consumer and Commercial Relations granted a Supplementary Letters Patent. This changed the name of Ancaster Information Centre Inc. to Ancaster Information Centre and Community Services Inc., an independent agency serving the population of the Town of Ancaster.

Since Ancaster's amalgamation with the City of Hamilton in 2001, ACS has been housed in the Ancaster Municipal Building (below the Ancaster Library).  This partnership continues the concept of supporting the Ancaster reesidents, providing a one stop access point for paying anything from a dog license to visiting the library to  the services provided through ACS.

ACS continues to grow and stay current with the ever changing needs of a growing community. 

Please refer to our Community Services & Programs for more information.

Mission Statement:

ACS links Ancaster community members to services, information and volunteer opportunities that enhance quality of life and overall well being.

Vision:

ACS strives to foster an energized, caring community by connecting people to  services and opportunities.

Service Values:

Accessible, dependable, quality services powered by volunteers who treat our clients with dignity and respect.